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Our promise to contractors & recruitment agencies
From the moment you sign up you can expect nothing less than outstanding service, sound advice and straight-talking answers to your questions. We offer a range of services including umbrella company and limited company services, ensuring that you use the service that is right for you and your circumstances, not what's right for us.
Whatever your industry, we've got the experience and knowhow to guide you, and services to support you as your career develops.
We support agencies at both consultant and corporate level. For consultants, we offer a pro-active service that's quick, efficient and hassle free. At corporate level there is the comfort that you are dealing with a compliant and financially strong service provider offering competitive terms and giving quality service.
For a friendly, straightforward approach that delivers maximum returns, in return for minimum effort or risk, you can count on PayStream.
Read all about PayStream
A (very) brief history of PayStream, and a snapshot of the values and beliefs that have seen us through over 30 years in business.What are our values?
The advice we take, the accreditations we've secured and the voluntary things we do to make sure we're compliant: peace of mind for contractors, agencies and us.See our accreditations for yourself
At PayStream we are proud of the service that we provide and to prove this we publish a monthly update on how we are performing against our internal key performance indicators.
Percentage of accurate payments processed and paid on time
Average call wait time
Percentage of complaints raised by our customer base
Brilliant customer service matters to us. A lot. So we're proud to be fully accredited by Customer Service Excellence - the most reputable body in the field - as well as other key industry bodies like APSCo and FCSA. We've also been voted Best Umbrella Company, Best Contractor Accountant (second year running) and Best Contractor Innovation in The Contracting Awards 2020. As well as Best Umbrella Company three years running (five times overall) in the Contractor UK Reader Awards.
We're the only provider that is run by qualified accountants and lawyers meaning that we are always on top of industry legislation changes ensuring that you are in the right service for your circumstance.
We've created our own suite of slick, efficient and user-friendly online tools, that have been designed to make your life easier, and are constantly being updated by our in-house development team.
Our hand-picked team of experts have over 30 years' experience at the height of the legal and accountancy professions. We work relentlessly to stay at the top of our game, keeping up to date with legislation and working with our advisors and HMRC to ensure you get the best and most compliant solutions in the market.
Our contractors benefit from special access to our employee reward scheme, with over 2000 offers that aren't publicly available.
Unlike many umbrella companies, we're here to stay - with a highly motivated workforce near 250 and counting.
We offer every type of accounting and payroll service you'll ever need as a contractor. So you can keep your pay hassle-free however your career develops.
Whatever your industry - IT, education, construction, you name it - we've got the experience and know how to guide you.
We're audited by Saffery Champness and our limited company service is externally audited for compliance to MSC legislation by BDO.
Our in-house compliance team is second to none, and is able to help you with AWR, pensions auto-enrolment, IR35, Travel and Subsistence legislation, the IR35 Public Sector changes and all other legislation affecting the recruitment industry.