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PayStream - Why choose us?

Our promise to contractors & recruitment agencies

PayStream's promise

To contractors

From the moment you sign up you can expect nothing less than outstanding service, sound advice and straight-talking answers to your questions. We offer a range of services including umbrella company and limited company services, ensuring that you use the service that is right for you and your circumstances, not what's right for us.

Whatever your industry, we've got the experience and knowhow to guide you, and services to support you as your career develops.

To agencies

We support agencies at both consultant and corporate level. For consultants, we offer a pro-active service that's quick, efficient and hassle free. At corporate level there is the comfort that you are dealing with a compliant and financially strong service provider offering competitive terms and giving quality service.

For a friendly, straightforward approach that delivers maximum returns, in return for minimum effort or risk, you can count on PayStream.

Read all about PayStream

A (very) brief history of PayStream, and a snapshot of the values and beliefs that have seen us through over 30 years in business.

What are our values?

PayStream and compliance

The advice we take, the accreditations we've secured and the voluntary things we do to make sure we're compliant: peace of mind for contractors, agencies and us.

See our accreditations for yourself

Meet the PayStream team

We come from a diverse range of backgrounds, have varied skills, and enjoy lots of different things. Most importantly, we all share a passion for what we do.

Meet the team

Careers and vacancies

We put our people at the heart of everything we do. Come and work for PayStream and enjoy the benefits of working with an award-winning employer.

Join the PayStream team

How are PayStream performing?

At PayStream we are proud of the service that we provide and to prove this we publish a monthly update on how we are performing against our internal key performance indicators. 

Percentage of accurate payments processed and paid on time
Average call wait time
Percentage of complaints raised by our customer base

Percentage of accurate payments processed and paid on time


Percentage of accurate payments processed and paid on time

Average call wait time


Average call wait time

Percentage of complaints raised by our customer base


Percentage of complaints raised by our customer base

Ten reasons why choosing PayStream makes Perfect Sense

If you're a contractor...

  1. Brilliant customer service matters to us. A lot. So we're proud to be fully accredited by Customer Service Excellence - the most reputable body in the field - as well as other key industry bodies like APSCo and FCSA. We’ve been voted Best Umbrella Company in The Contracting Awards 2022 (second year running), as well as Best Umbrella Company three years running (five times overall) in the Contractor UK Reader Awards. That’s not forgetting our award winning accountancy service, voted Best Contractor Accountant two years running in The Contracting Awards.

  2. We're the only provider that is run by qualified accountants and lawyers meaning that we are always on top of industry legislation changes ensuring that you are in the right service for your circumstance.

  1. We've created our own suite of slick, efficient and user-friendly online tools, that have been designed to make your life easier, and are constantly being updated by our in-house development team.

  2. Our hand-picked team of experts have over 30 years' experience at the height of the legal and accountancy professions. We work relentlessly to stay at the top of our game, keeping up to date with legislation and working with our advisors and HMRC to ensure you get the best and most compliant solutions in the market.

  3. Our contractors benefit from special access to our employee reward scheme, with over 2000 offers that aren't publicly available.

  1. Unlike many umbrella companies, we're here to stay - with a highly motivated workforce of over 300 and counting.

  2. We offer every type of accounting and payroll service you'll ever need as a contractor. So you can keep your pay hassle-free however your career develops.

  3. Whatever your industry - IT, education, construction, you name it - we've got the experience and know how to guide you.

If you're an agency...

  1. We're audited by Saffery Champness and our limited company service is externally audited for compliance to MSC legislation by BDO.

  1. Our in-house compliance team is second to none, and is able to help you with AWR, pensions auto-enrolment, IR35, Travel and Subsistence legislation, the IR35 Public Sector changes and all other legislation affecting the recruitment industry.

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