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Cookie policy

Cookies and how they benefit you

The PayStream website uses cookies, as almost all websites do, to help provide you with the best experience we can. Most web browsers allow control of cookies through the browser settings.

Cookies are small text files that are placed on your computer or mobile phone when you browse websites. They store information between website visits and are used in numerous ways, such as:

  • supporting users to log in to a website;
  • analysing traffic to a website; or
  • tracking users' browsing behaviour.

Cookies can be useful since they allow websites to recognise a user’s device. They are widely used in order to make websites work, or work more efficiently, and provide information to the site owner.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

Why we use cookies?

Our cookies help us:

  • Make the PayStream website work as you'd expect;
  • Remember your settings during and between visits;
  • Improve the speed/security of the site;
  • Continuously improve our website experience for you; and
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do).

We use cookies to make our website work including:

  • Determining if you are logged in; and
  • Remembering your search settings.

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission);
  • Collect any sensitive information (without your express permission);
  • Pass personally identifiable data to third parties; or
  • Pay sales commissions.

What Cookies do we use and who processes Cookie information?

Cookie Google Analytics Session cookies Hotjar Response IQ
Name _utma _utmb _utmc _utmz ASP.NET_SessionId _hjClosedSurveyInvites _hjDonePolls _hjMinimizedPolls _hjDoneTestersWidgets _hjMinimizedTestersWidgets _hjIncludedInSample _hjShownFeedbackMessage app.responseiq
Purpose These cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. This cookie helps our website to function correctly and is set for all visitors. This cookie is deleted when you close your browser. This cookie is required for the content sharing buttons on our site. No personally identifiable information is collected. These cookies are used to help us improve your experience when using our websites – for example, storing your timezone for helping you schedule a callback.
More information View our privacy policy here -

View the Microsoft policy here -

View more on the Hotjar website -

View more on Response IQ's website -

Anonymous visitor statistics cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows), how long they spend on the site and what page they view. This helps us to continuously improve our website. These so called ‘analytics' programs also tell us if, on an anonymous basis, how people reached our site (for example, from a search engine) and whether they have been here before helping us to invest into developing our services for you.

Advertising cookies

Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies. You can learn more about online advertising at You can opt-out of almost all advertising cookies at although it is worth noting that ultimately adverts help keep much of the internet free and opting out of advertising cookies will not mean you won't see adverts (just simply that they won't be tailored to you any longer).

Remarketing cookies

You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves, pay for these adverts. The technology to do this is made possible by cookies and as such we may place so called ‘remarketing cookies' during your visit. We use these adverts to offer special offers, to encourage you to come back to our site. Don't worry we are unable to proactively reach out to you as the whole process is entirely anonymous. You can opt out of these cookies at any time as explained below.

Duration of cookies

The duration of Cookies will vary depending on the specific Cookies being used and the party processing the Cookies (see “What Cookies do we use and who processes Cookie information? Section above). Further information can be provided on request.

Granting us permission to use cookies

You can consent to the use of cookies on our website by clicking ‘I accept’ on the consent bar which appears when you first enter the website.

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we may also take this, and your continued use of our website, to indicate you agree with our use of cookies.

Should you wish to remove or not use cookies from our site you can usually do so by adjusting your browser settings to stop it from accepting cookies. Doing so however will limit the functionality of our (and a large proportion of the world's) websites as cookies are a standard part of most modern websites. This will mean that our site will not work as you would expect.

Please note, there may also be certain circumstances in which we are not legally required to obtain your consent to use cookies.

Changes to this cookie policy

We keep our cookie policy under regular review. This cookie policy was last updated in April 2024.

How to contact us

Requests for information about our cookie policy or privacy statement can be obtained by contacting us or by writing to:

Privacy Team
PayStream Accounting Services Limited
Mansion House
Manchester Road
WA14 4RW

Speak to one of our team today 0808 164 4460

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