On Thursday 7th November PayStream were crowned winners of the Best Contractor Accountant award in the inaugural Contracting Awards 2019.
It was the first year for the new awards ceremony which has been created in association with Contractor UK to recognise excellence in the top contractor suppliers in the UK.
We were up against some stiff competition from many other service providers to take the title, so we are absolutely thrilled with the achievement.
This is what the Contracting Awards judges had to say about why PayStream were the chosen winners; “This entry really stood out showing added innovation, professionalism and very good compliance.”
We are very well known within the industry for providing award winning umbrella services but we have also been providing accountancy services to contactors for over 15 years. The knowledge and experience we have accumulated over those years is the reason why we are able to ensure that our contractors receive the best service, backed up with the best advice, supported by the best software.
“Delivering outstanding compliance and exceptional customer service is something we continue to strive for. We regularly ask our contractors and clients for feedback, monitor key triggers such as our Net Promoter Score whilst also inviting in external parties such as BDO and Customer Service Excellence to review our systems and processes. We do this to continually challenge ourselves, in order to keep our customer service and compliance targets exceptionally high.”
- Paul Malley, Managing Director
This isn’t the first time that we have been recognised for delivering exceptional service to contractors. We have been winning awards since 2011, including best Umbrella provider in the Contractor UK Reader Awards for three years running (five times overall).
Paul went onto say; “Awards such as these prove that we are on the right path but it’s not something we take for granted. The legislation affecting our sector is constantly evolving as are the needs and wants of our customers. This is why we continue to invest in our processes and systems as well as the knowledge of our staff, to ensure that we continue to maintain the highest standards in the market.”
