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What makes our umbrella service stand out from the crowd

Paystream News

Monday 26th Jun, 2017

PayStream's umbrella service was voted the best umbrella provider by Contractor UK readers in their last annual survey and we were very proud to have been awarded this accolade for the third time. But what is it that makes PayStream stand out above the rest?

Along with offering professional contractors continuous employment with statutory benefits, frequent and reliable payments and ensuring full compliance with HMRC, PayStream have a number of additional benefits for their umbrella employees:

  • PayStream Rewards - This is an exclusive reward scheme for all our umbrella contractors. PayStream Rewards has online discounts, cashback and offers from high street stores and supermarkets. Best of all, this is completely free to all our umbrella company employees.
  • Push Doctor- No need to wait in the doctor's surgery waiting room, or wait weeks for an appointment. Push Doctor is an online GP service where you can schedule an appointment at a convenient time for you and speak to GP face to face from the comfort of your own home through your laptop, mobile or tablet. You get access to medical advice, instant prescriptions and referral letters, all from just £2 a week.
  • Personal Accident Cover - This is available for just £1.99 a month and provides cover for any accidents on the way to work, at work or on the way home from work.
  • Customer Service Excellence (CSE) - This is at the heart of everything we do at PayStream and we have been accredited with the CSE award since 2012. By encouraging new initiative, knowing our customers and challenging the status quo in the interest of continuous improvement, we are ever striving to deliver excellence and we won’t stop there.

We are always looking for ways to improve and add to our service! This is why we'll be sending round our annual customer satisfaction survey shortly which gives our contractors the opportunity to feedback on the service that we've been providing. In order to make sure we continue to deliver the kind of service that they want, their feedback is invaluable.

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