Our company ethos, continuous professional development (CPD), excellent communication, leadership and management, performance management, coaching and mentoring were the key contributing factors for being awarded the Gold standard.
Investors in People identified that our focus on CPD meant that our managers were "strong role models for high performance working" and that "the development on offer had changed the ways that our staff carried out their roles and in many cases had shaped their careers".
They also described our company ethos as a team that is "fast paced with the way it is organised and lead. With the positive ethos based on the values of Excellence, Integrity, Agility and Empowerment. Everyone, without exception, applies these principles throughout their activities and in how they carry out their roles".
This means that you can have peace of mind in knowing that our employees are focused and highly motivated, perform tasks to the best of their potential to ensure you receive outstanding customer service.