Privacy Statement

Who are we?

We are PayStream Accounting Services with the company number 07598955 and registered address at Mansion House, Manchester Road, Altrincham, WA14 4RW.

The information we collect - and the way in which we use it

At PayStream, we take your privacy seriously. We want you to know that wherever you give us your personal Contact Information (your name, address, email, telephone and/or mobile phone number and any additional information) on this website, we will keep your details safe and only use them to notify you via email, post, SMS or phone call (unless opted out of at time of registration) with information about our products, special offers, company news, prize draws and any other information deemed appropriate. This is in our legitimate interests. We will never sell, trade or rent your personal information to others.

Even if you agreed to receive marketing communications from us at the time of registration, you may opt out at any time by emailing mymaxinfo@paystream.co.uk.

Your Contact Information will be emailed to our New Business team and where appropriate, our Marketing Team. The New Business Team will use your Contact Information to get in touch with you about our services, contracts and/or Umbrella employment (as we believe appropriate in our reasonable opinion).

The use of "cookies"

Cookies are small pieces of information that are stored, by your browser, on your computer's hard disk. Any cookies that are used on this Website do not contain any personally identifying information, but simply enable us to make using this site a simpler experience.  Our Cookie policy can be found here.

External links

PayStream is not responsible for the privacy practices or the content of other Websites linked to from the PayStream Website.

Your rights

You have a number of rights in respect of your personal information. You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email mymaxinfo@paystream.co.uk.

We want to make sure that your personal information is accurate and up to date. Please ask us to correct or remove information you think is inaccurate. We will only use your personal information as we have described in this Privacy Statement, but, in the unlikely event that we need to use it in a different way, we will provide you with an updated Privacy Statement.

Where we have based our processing on our legitimate interests, you do have the right to object to the processing or restrict us processing your information in this way. In this case, we will need to demonstrate to you that our legitimate interests are sufficiently compelling to override your interests or rights, or that purpose is to establish or defend legal claims.

You have the right to erasure, although this does not provide an absolute ‘right to be forgotten’ and applies only in these specific circumstances: where your personal information is no longer necessary in relation to the purpose for which it was originally collected/processed, you withdraw consent, you object to the processing and there is no overriding legitimate interest for continuing the processing, we unlawfully processed your personal information and, where your personal information has to be erased in order to comply with a legal obligation.

Where we have based our processing on the performance of a contract, you will have the right to receive this information from us in a structured, commonly used way and have the right to send this to someone else.
If you are unhappy with the way we use your personal information, you can make a complaint to us directly or to the Information Commissioner's Office (ICO). You can visit this website: https://ico.org.uk/concerns/

Changes to our Privacy Statement

We keep our Privacy Statement under regular review and should we change it, we will provide you with an updated copy. When PayStream contacts you in respect of our services, contracts or Umbrella employment, we will provide you with further privacy information.

How to contact us

If you have any questions about our Privacy Statement or the information we hold about you, please contact mymaxinfo@paystream.co.uk or write to Customer Care at PayStream, Mansion House, Manchester Road, Altrincham, WA14 4RW

Mobile App - Collection and Use of Personal Information

At PayStream, we take your privacy most seriously and we will keep your details safe. Our phone application (‘App’) may, at our discretion, include functionality which allows you the option to send personal information to us, or, to a third party.

Information as to how PayStream handle your personal data is outlined to you in our Privacy Policy. Any material you transmit or post to our App that is not personal data or sensitive personal data shall be treated as non-confidential and non-proprietary.

Whenever you use the App there is certain information that always gets recorded automatically. The type of information we may collect includes information about the device you are using, what operating system you are using, device settings, unique device identifiers and crash data (data analytics). What type of information we collect depends on what type of device you are using and to learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider. This information is, for example, used to improve the application and the service you receive. You have the option to opt out of this analytics provision via the application. PayStream’s Terms of Use are also available via the application or on request.