Why choose us? | PayStream
PayStream - Why choose us?
Our promise to contractors & recruitment agencies
Our promise to contractors and clients
From the moment you sign up you can expect nothing less than outstanding service, sound advice and straight-talking answers to your questions. We offer a range of services including umbrella company, tax services and accountancy to ensure that you use the service or support that is right for you and your circumstances, not what's right for us.
Whatever your industry, we've got the experience and know how to guide you, and services to support you.
Our promise to recruitment agencies
We support agencies at both consultant and corporate level. For consultants, we offer a pro-active service that's quick, efficient and hassle free. At corporate level there is the comfort that you are dealing with a compliant and financially strong business offering competitive terms and giving quality service.
For a friendly, straightforward approach that delivers maximum returns, in return for minimum effort or risk, you can count on PayStream.
Umbrella Company
Our Umbrella company, My Max, gives you the best of both worlds – the freedom of contracting with the benefits of continuous employment.
Accessible 24/7 through a secure online portal and mobile app, My Max simplifies your umbrella experience, puts payslips at your fingertips and even earns you rewards with major retailers.
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Accountancy and Tax
Our tailored approach to limited company accounting and personal tax lets you choose only the services that serve you – whether you’re a contractor, business owner or entrepreneur.
From proactive tax advice to support with payroll processing, you can create a service that’s bespoke to your business. So you get everything you need, and nothing you don’t.
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How are PayStream performing?
At PayStream we are proud of the service that we provide and to prove this we publish a monthly update on how we are performing against our internal key performance indicators.
99.54%
Percentage of accurate payments processed and paid on time
12s
Average call wait time
0.1%
Percentage of complaints raised by our customer base
Reasons why choosing PayStream makes Perfect Sense
Brilliant customer service matters to us. A lot. We’ve been voted Best Umbrella Company in The Contracting Awards three times, as well as Best Contractor Accountant six times overall also at The Contracting Awards.
We're proud to be fully accredited by key industry bodies like APSCo and FCSA as well as Customer Service Excellence - the most reputable body in the field.
We're run by qualified accountants which means that we are always on top of industry and other legislative changes.
We've created our own suite of slick, efficient and user-friendly online tools, that have been designed to make your life easier, and are constantly being updated by our in-house development team.
We work relentlessly to stay at the top of our game, keeping up to date with legislation and working with our advisors to ensure you get the best and most ethically compliant support in the market.
Our umbrella contractors benefit from special access to our employee reward scheme, with over 2000 offers that aren't publicly available.
Unlike many umbrella companies, we're here to stay - with a highly motivated workforce of over 300 and counting.
We offer a broad range of accountancy services that are as unique as your business and tailored to your circumstances.
Whatever your industry - IT, education, construction, you name it - we've got the experience and know how to guide you.
We're audited by Saffery Champness, and with over 20 years of experience, we're financially robust.
Our in-house compliance and legal teams are second to none, and are able to help you with IR35, Off-Payroll working legislation and all other legislation affecting the recruitment industry.
We take cyber security seriously, investing heavily in our IT and security infrastructure and achieving the highly commended Cyber Essentials PLUS certification and ISO 27001