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In the October spotlight – Customer Care

Paystream News

Kerry Hull

Thursday 10th Oct, 2013

This week we are introducing Leanne Horne from our Customer Care Team. This is our chance to let you get to know who you are working with a little more closely.

Role - Customer care advisor - outbound team: acting as a personal point of support for new umbrella contractors, with the aim of promoting the ease of the process and helping to provide a positive first impression of the service we offer.

About me - I began working at PayStream nearly 2 and a half years ago after working in the events industry and doing a degree in events management. I now live in a cottage which is in part said to date back to the 18th century. I live there with my wonderful fiance and two dogs Morris and Marvin.

Personal High - Organising a charity fundraiser feeding and entertaining over 400 people and raising £35,000 for a mental health charity. I spent the best part of 7 months haggling, bargaining and begging but after the event the feeling of accomplishment was out of this world

Likes - 60's music (northern soul), good food, Manchester, sausage dogs, trashy tv and cultural diversity

Dislikes - Pretence, ignorance and humourless people

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