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Poor telecoms 'can be a major issue when working from home'

Friday 8th September, 2017
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Limited Company
The flexibility to work from home and to be able to take on projects outside the constraints of the office environment are some of the great advantages of being a freelancer, but now new research shows that inadequate telecoms could be having an impact on some professionals.

A study by uSwitch.com examining the experiences of individuals who have taken on flexible working arrangements across the UK in the past showed that slow broadband speeds hindered the ability to get work done for almost one-third (32 per cent) of respondents.

The same proportion also reported patchy mobile coverage as being an issue that limited their productivity.

Major problems highlighted in the research were shown to include being unable to send or receive large files (30 per cent), working extra hours to make up lost time (25 per cent), lost business opportunities (20 per cent) and an inability to work at all (20 per cent).

Responding to the research, broadband expert at uSwitch.com Ewan Taylor-Gibson said: "Being cut off during a crucial client call or while trying to meet a deadline strikes fear into the hearts of a good number of [professionals], and not without good reason, with some having lost business due to issues with their broadband and mobile service."

The report follows the publication of similar research earlier this year from Virgin Media, which showed that almost three-quarters (71 per cent) of UK freelancers and contractors view a fast and reliable broadband connection as being 'very important'.

Meanwhile, more than half (54 per cent) of all respondents stated that stable mobile coverage was also a top priority for them.

Other factors that those working from home stated were essential to their sustained productivity were peace and quiet (54 per cent), a comfortable workspace (54 per cent), access to a kettle (40 per cent) and on-hand snacks (21 per cent).


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